Trainers and Coaches

Alan is Director of MediaCoach and Media Director of WaringWell, and has been both a TV presenter and expert interviewee. In the latter capacity, he has notched up over 1,000 radio and TV interviews, so is uniquely placed to give advice.

In a 21-year career with Consumers' Association, he appeared regularly on BBC TV News, Sky News, Radio 4 and Radio 5 Live as well as in every ITV region,  dozens of local radio stations, and has been quoted in every national newspaper.

A regular conference speaker, he was recently a member of the Cabinet Office committee on "Good Government Websites". 

Heather Waring

Heather is the Founder and Director of WaringWell, parent company of MediaCoach. Over the past twenty years, she has worked as a senior manager, coach, trainer, event organiser, and fundraiser. She has used and developed skills in marketing, project development, negotiation and motivation among others and has used her personal development and coaching skills both within the workplace and  the not for profit sector.

In addition to being a frequent broadcaster on coaching issues, she is resident 'Career Doctor' on the Fish4 website, has written regular career columns for the Sunday Express and Cosmopolitan Magazine. She continues to contribute to their articles as well as a wide range of other publications including 'B' magazine, Bliss magazine and national and local newspapers.

She is an accredited coach with the Life Coaching Academy, a founder chartered coach with the UK College of Life Coaching and a Member of the Association for Coaching. She is also a member of the Federation of Small Businesses, and former Chair of Women in Docklands.

Steve Webb

Steve is a cameraman and technician with over 25 years' experience behind the camera. He has filmed in locations all over the world, and worked with companies such as BT,  Vodaphone, banks, oil companies, police authorities, public bodies and multinational corporations. He will provide a radio studio, TV studio, or even a down-the-line remote studio at any location.

He will guarantee that all trainees experience the "real thing", and leave with their own DVD to prove it. Visit Steve's website.

Well-known for his campaigning consumer journalism, Gavin has many years of experience as a BBC television and radio reporter, presenter and announcer.

He became one of Britain’s best-known TV consumer champions on ‘That’s Life!’ which he co-presented between 1982 and 1994. Since 1994 Gavin has also been the regular presenter for the BBC charity and appeals programme ‘Lifeline’, which focuses on work with poor and disabled children in Britain and the Third World.

On radio, Gavin has presented for Radio Five Live and LBC News.

Jeremy Nicholas                                

Jeremy is an award-winning broadcaster and journalist who moves between news, sport and entertainment with effortless ease.  He has the ability to be informative and entertaining at the same time. It’s a skill that’s been much in demand through his career with BBC Sport, Channel 5, ITV Digital, 5 Live, GLR and Talk Sport. He teaches radio news and interviewing at Lambeth College in London as well as media skills to young doctors at the Oxford University Medical School.

Jeremy got into radio at university, to keep him sane during his engineering degree. A postgraduate course in radio journalism followed, leading to his first job as a news reporter at Viking Radio in Hull. Moving into sport he joined Radio Nottingham and then returned to his native London to join GLR. At Nottingham he won a New York Award for his live commentary at the Hillsborough Disaster. At GLR his breakfast show won a Sony Award. On TV he presented live European and international football on Channel Five and then Champions League for On Digital. 

The radio quiz show he devised, ‘Sick as a Parrot’, also transferred to TV with him as the host. He wrote and presented five series of the show on BBC Radio 5 Live. He is also the Matchday Announcer at West Ham United, a team he’s supported all his life, having grown up in East London. Not many stand-up comics or TV journalists can claim to do stadium gigs to 36 thousand screaming fans.